Job description

We are looking for an experienced Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service, responding to customer inquiries, resolving customer complaints, and providing helpful information about products and services. The ideal candidate will have strong communication skills, a positive attitude, and a commitment to providing exceptional customer service.

Responsibilities:

• Provide excellent customer service to clients.
• Answer customer inquiries and resolve customer complaints in a timely manner.
• Maintain a positive attitude and professional demeanor at all times.
• Provide accurate information to customers regarding products, services, and policies.
• Utilize problem-solving skills to resolve customer issues.
• Maintain a high level of product knowledge and stay up-to-date on company policies and procedures.

Job Type: Full-time

Pay: $12.00 - $17.00 per hour

Benefits:

• Employee discount
• Paid sick time
• Paid time off

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Fayetteville, NC 28305: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Basic math: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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