ABOUT THE ROLE
The Program Administrative Assistant is responsible for all program related administrative tasks.

This position is fully remote.

A DAY IN THE LIFE

• Monitors and triages all program incoming communication including fax and email
• Assist with program reimbursement process, including tasks such as uploading receipts, cheque requisitions and processing manual copay receipts
• Assist with program billing and invoices including reconciliation and cheque requisitions
• Responsible for ordering, shipping, and tracking of medical, program and patient supplies
• Liaise with warehouse and client on warehouse stock and ordering
• Responsible for mailing patient communications as required
• Assist with meeting minutes and agendas
• Complete other administrative tasks to support the team as required.
• Identify, report and document Adverse Events as per Pharmacovigilance requirements
• Participate in ongoing internal and/or external continuing education activities
• Adhere to Bayshore Policies and Procedures
• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System as well as key performance indicators for the program.
• Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
• Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
• Complete other tasks as requested
  

WHAT YOU BRING TO THE TEAM

• College diploma in administration or equivalent experience
• Bilingual French/English considered an asset
• Experience in patient support program considered an asset
• Familiarity with PIPEDA and how it applies in a confidential patient environment.
• Experience in identifying and reporting adverse events to health Canada and Medical Information
• Strong strategic thinking and problem-solving skills
• Ability to multi-task, prioritize and manage time effectively
• Strong problem-solving skills and the ability to think under pressure
• Excellent computer skills; Microsoft Suite of products (minimum intermediate level Excel, Word, Power Point)

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. At Bayshore all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two dose vaccine series or one dose of a single- dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the official start date of hire. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.