Job description
Overview:
If you are driven to succeed, you should join SP+. We are looking for an Attendant that will be a customer advocate by helping customers with the CC transactions process to depart the airport. Work with our knowledgeable and caring team members who want to see you succeed.
A job as an Attendant could be the first step in your career. Pave the way with SP+, a diverse and innovative company!
What we offer
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Location : US-NC-WILMINGTON
Part-Time for 1st shift with a rotating schedule could include weekends and holidays. Schedules are determined every month.
If you are driven to succeed, you should join SP+. We are looking for an Attendant that will be a customer advocate by helping customers with the CC transactions process to depart the airport. Work with our knowledgeable and caring team members who want to see you succeed.
A job as an Attendant could be the first step in your career. Pave the way with SP+, a diverse and innovative company!
What we offer
- Fantastic opportunities for career growth.
- A knowledgeable, high-achieving, experienced team.
- Learning opportunities through our internal training program, SP+ You.
- A diverse company that cares about inclusion, innovation, the environment, and more: visit www.spplus.com to learn more.
- A free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.
For qualifying positions
- 401(k) Match Program*.
- Health Insurance, Vision, and Dental*.
- Short-Term and Long-Term Life Insurance*.
Benefits package may vary depending on the location
What you’ll do
- Assist customers that have forgotten where they parked their vehicle.
- Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
- Must have basic computer skills
- Greet customers with a smile and welcoming voice
- Communicating directions and instructions to all guests courteously and genuinely.
- Monitoring parking lots and assisting guests with entry and exit via pay in lane
- Ensuring gate equipment is operating properly
- Assist guests via cell phone if requested via pay-in-lane device intercom.
- Provide lot counts when requested.
- Direct incoming customers to available parking spaces.
- Count vehicles on location throughout the shift, as needed.
- Write and issue violation warnings to tenants and visitors that violate garage policies.
- Complete lot checks.
- Responsible for being at work every scheduled day, on time, and in uniform.
- Courteously assist Customers by answering any questions they may have. If necessary, direct the Customer to the Facility Manager for further assistance.
- Control traffic at entrances and exits as needed.
- Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to the Facility Manager.
- Cheerfully answering and addressing any questions and concerns from customers.
- Assist the Facility Manager with other duties as needed.
What you need
- Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
- The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
- The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
- The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
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