Job description
Mansfield Service Partners, LLC is looking for a Billing Specialist for our Aurora, CO location. The Billing Specialist is responsible for the final steps of the invoice process, managing holds, and processing credit and rebills.
Responsibilities
Customer Setups
- Set up customer information in systems for onboarding
- Customer and site information maintenance
- Setup audits
Billing
- Initial order entry in systems
- Interpret billing notes from Dedicated Billing team and make appropriate changes
- Process invoices daily via separate batches
- Create and distribute custom invoice reports
- Maintain full documentation of processes and procedures
- Coach/train/advise other departments to improve billing workflow
- Reconciliation of driver and technician shifts
- Assist in scope/design for system and ERP updates
Credit and Rebills
- Evaluate and audit invoice correction requests
- Execute requested changes and process credit and rebill invoices (e-Fuel and Entinuum)
- Track and report on monthly corrections
Process Holds
- Organize and distribute hold report daily
- Evaluate hold reason codes and reject as appropriate
- Manage close out period and report on month end metrics
Other Duties as Assigned
Position Requirements
Formal Education & Certification
- High School Diploma
Knowledge & Experience
- Proficiency with Microsoft Office products
- Experience serving both internal and external customers a plus
Qualifications & Characteristics
- Excellent written and verbal skills
- Must be detail oriented and able to work in a fast paced environment
Work Environment
- 40-hour on-site work week
- Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components
Benefits
- Health, Dental, Vision benefits
- Company paid Short and Long Term Disability
- Life
- 401-K with match
- Education Reimbursement
- and MORE!
Join us in accomplishing our mission to Build Relationships that Matter!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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