Job description
Symetra has an exciting opportunity to join our team as a Business Systems Analyst!
About the role
In this role, you will manipulate the behavior and/or the structure of an application using an application’s inherent tool set. You will also configure business rules, workflows, forms, and user interfaces to support business processes for medium to large sized system modifications.
What you will do
- Implement system configuration including data architecture, user interface design, workflow, business rule, and XML changes
- Create process design for the highest risk and most complex systems and processes including user acceptance testing (writing complex test cases, implementing, and creating solutions)
- Design and document system integration/configuration as required
- Plan and coordinate movement of code between various technical environments and participate in large system implementations. Accurately estimate and deliver on work assignments
- Analyze functional application design and develop/test detailed programs for complex components. Participate in requirements definition, design walkthroughs, and code reviews
- Use application development tools and methodologies across multiple platforms
- Independently prepare business and system requirements documentation for specific portions of an overall system or process
- Provide support for system users with their application production issues. Provide day to day production support. Perform urgent problem resolution, including 24x7 on call support
- Participate in design walkthroughs. Assist QA with functional test planning, and as required, execution to ensure success. Assist in post implementation support and system improvements
- Conduct testing of system changes done by other Business System Analysts and conduct quality assurance testing for system modifications
- Develop reports and support data management for systems
Why Work at Symetra
Here’s what some of our employees have to say about why they work at Symetra:
“At Symetra, you will find an environment where leaders, peers, and subordinates all work together. A place that values all your skills, whether academic, personal, or functional.” Alex A. - Corporate Records Manager
“We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!” Stephanie F. – VP Customer Service & Operations
What we offer you
Benefits and Perks
We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
- Flexible full-time or hybrid telecommuting arrangements
- Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
- Paid time away including vacation and sick time, flex days and ten paid holidays
- Give back to your community and double your impact through our company matching
- Want more details? Check out our Symetra Benefits Overview
Compensation
Salary Range: $71,700-$119,500 plus eligibility for annual bonus program
Your experience and skills
- High School Diploma or equivalent required, college degree preferred
- 2-4 years’ experience with system configuration
- Understanding of IT systems landscape and SDLC
- Basic understanding of enterprise systems
- Basic understanding and ability to apply analysis techniques
- Insurance or financial services industry background highly preferred
- Excellent oral and written communication skills
- Able to build relationships within the immediate team
- Analytical ability and inquisitiveness
- Proficient user of Microsoft Office suite
- Able to complete system configurations for solutions already defined
- Able to configure routine system modifications without help
We empower inclusion
At Symetra, we’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.
We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts
here.
In a complex industry, we strive for clarity.
Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we're guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they're getting, and we build products that stand the test of time. We work hard and do what's right for our customers, communities, and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.
For more information about our careers visit
www.symetra.com/careers.
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
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