Job description

The Company

At Headlands Research we are building the best clinical trial company in the world. We are an exceptional family of next-generation clinical trial sites, integrating cutting edge technology and high-quality support services, and significantly expanding participant outreach and participation. Founded in 2018, our company is in high growth mode; we operate 15 clinical trial sites in the US and Canada and have rapid expansion plans.

This new Site Director role will be based at our site in Rolling Hills Estates ,CA and is a full-time position.

You can read more about us at headlandsresearch.com

The Role

Headlands Research at our PRA location is looking for an experienced Site Director. The Site Director is responsible for supporting the site operations management team with coordination of activities such as site visits and calls, tracking and reporting on patient trial matches, managing study portals, site qualification reports, regulatory document management, and contract execution. Professionals in this role actively participate in outstanding patient care, customer service and accept responsibility for developing and maintaining mutually respectful relationships.

The ideal candidate should have:

• Experience with independently managing a site and well versed with problem solving at the site level in all aspects of conducting clinical trials
• Proven track record of setting and achieving high personal standards of performance
• Flexible and adaptable with attention to detail; ability to work independently in a deadline-driven, fast-paced environment
• Excellent organizational and time management skills
• Excellent oral communication skills

Duties

• Manage and document communications with multiple external stakeholders for each study such as pharmaceutical companies, CROs, sites, and related study vendors.
• Assist in designing, implementing, trouble-shooting, and maintaining tracking systems, processes, and reports to support patient matching and rapid site activation.
• Maintain QA and tracking systems, ensuring accurate completion of all activities required to start and run a clinical trial.
• Assist with writing, revising, and formatting documents (e.g. work flows, marketing materials, manuals, checklists, etc.).
• Serve as a central resource to support and coordinate all site operations activities and use that knowledge to improve processes and contribute to product development.
• Interface with internal teams specializing in business development, patient matching, pathology, informatics, data structuring, software engineering, and others to create, iterate and refine innovations quickly.
• Continuously learn, develop and wear different hats as business needs evolve.
• Maintain compliance with all company policies, procedures, regulatory bodies, ethics boards.

Qualifications

• Bachelor’s degree
• 5 years of experience in clinical trials as a Site Director/Site manager preferred in Clinical Research.
• 5 years of experience managing a healthcare clinic / facility
• Healthcare or research experience is a must
• Detail-oriented
• Strong critical thinking skills
• Strong ability to multitask
• Strong computer skills
• Ability to communicate clearly and effectively (written and oral)
• Excellent interpersonal and customer service skills

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Signing bonus

COVID-19 considerations:
We require all employees to be fully vaccinated for COVID-19.

Application Question(s):

• What are your salary expectations?
• Are you willing / able to comply with our mandatory COVID-19 vaccination policy for all employees?
• This position onsite (NOT remote) at our office in Rolling Hills Estates, CA. Are you currently located within a comfortable commuting distance?

Work Location: One location

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