Job description

**All interested parties must submit an application to jobs @dospace.org. Applications submitted via Indeed will not be considered.

Community Technologist

Location: On-site at 7205 Dodge Street, Omaha, NE 68114

Classification: Specialist: Part-Time, Non-Exempt. This position is responsible for specific functions within the technology department and has no direct reports.

Pay Grade: $17 min- $19 max/hour

About Do Space

Do Space is a community technology library dedicated to empowering our community through access to technology and innovative learning experiences. Do Space is operated by Community Information Trust, which is a 501c3 nonprofit organization.

Community technology libraries are the next step in the democratization of information, learning, and knowledge. Do Space is a technological space for thinkers, makers, learners, and doers. At Do Space, you can improve your life, change jobs, learn something, scratch a creative itch, or start a business. This is just the beginning of a movement to tackle the digital divide in our community, boost digital skills, and drive innovation, creativity, and invention in the region.

Position

Reporting to the Technology Manager, Community Technologists are responsible for assisting Do Space members of all ages, backgrounds, and levels of ability with their technology needs, and supporting the project’s ultimate goal to drive technology education and literacy in the community.

Key Responsibilities

• Assists members of the community with technology questions at the tech help desk and instructs them on the use of Do Space in-house hardware and software, and assists members with the borrowing of equipment.
• Basic troubleshooting of Do Space technology including public access computers, tablets, gaming equipment, 3D printers, and other technology.
• Training other staff on technologies used in Do Space.
• Works with the Community Technology Team to develop new ideas and strategies for technology access within Do Space.
• Develops volunteers and assists with assigning appropriate duties to those volunteers.
• May develop and lead technology classes and workshops.
• Provides an outstanding customer service experience to the community.
• Performs other related duties as assigned.

Minimum Qualifications

• High school diploma or GED
• Demonstrated proficiency and comfort with a variety of hardware and software products
• Experience in assisting others with the use of technology
• Experience serving people of diverse ages and backgrounds
• Excellent communication and customer service skills
• Ability to exhibit leadership, sound judgment, and professional demeanor in all interactions
• Personal qualities of integrity, credibility, and a commitment to and passion for serving the people of Omaha
• Experience using production equipment such as 3D printers and laser cutters is a plus
• Priority will be given to candidates with Apple administration skills

• Bilingual ability is a plus in serving our diverse community
• Experience with and/or a willingness to learn equipment such as 3D printers and laser cutters are a plus

This job is perfect for you if:

• You’re passionate about technology and you’re eager to learn more
• You enjoy meeting new people and working directly with the community
• You’re not satisfied with the status quo
• You view failure as a learning opportunity
• You move quickly and hustle to find ways to overcome obstacles
• You’re comfortable with being uncomfortable
• You take pride in mentoring others
• You have a “whatever it takes” work ethic
• You have a sense of humor and an imagination
• You’d thrive in a position where every single thing you do, you’re making a difference

To Apply:

Email your completed application (https://goo.gl/YkbJV4), resume, salary expectations, and a statement as to why you are the perfect person for this position to the Technology Manager, Michael Sauers, at jobs @dospace.org.

Community Information Trust is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender (including pregnancy, childbirth, or other related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, disability, or veteran status, or any other applicable legally protected characteristics.

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Schedule:

• Day shift
• Weekend availability

Work Location: One location

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