Job description
R10017142 Customer Service Representive (Open)
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Location:
Grand Prairie, TX (SAF) - Warehouse
How will you CONTRIBUTE and GROW?
The Associate must possess excellent customer service skills and accurate product knowledge by performing the following duties. Have a good understanding of SAP.
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ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
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Accept inbound calls and provide courteous assistance to the customers’ needs regardless of account assignment.
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Handle any open territories assigned in a proactive manner. This includes proper follow up.
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Provide assistance to sales people who are out of the office.
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Handle all customer requests and keep the respective Sales Managers informed of customer matters that need further attention.
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Assist in the preparation of quotes, faxes, etc. as assigned by management.
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Ensure all orders are entered by the end of each day.
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Training – Maintain product knowledge, sales skills, and attend all vendor training.
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Special projects – as assigned by management.
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Are you a MATCH?
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EDUCATION AND EXPERIENCE
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High School Diploma or GED equivalent required.
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Working experience with direct customer contact / customer service preferred.
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Ability to display competence in Google Software.
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Knowledge of SAP environment.
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Show high competency of communication and organizational skills.
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PHYSICAL DEMANDS
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Continuous sitting while using the computer terminal and/or telephone; constant use of sight while reviewing documents; constant use of speech/hearing abilities for communication. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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WORK ENVIRONMENT
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Work is conducted in an office environment with no unusual hazards.
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Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Please click
here
to view the EEO Know Your Rights poster and
here
to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request by contacting Human Resources at 844-myHR4AG (844-694-7424).
Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by phone at 844-myHR4AG (844-694-7424) or by email to
us-accommodationrequest@airgas.com
.
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