Dental Patient Services Representative
Job description
SUMMARY OF POSITION: The Patient Services Representative will provide patients and staff with necessary assistance in fulfilling the needs of the center. They are responsible for patient check in/out, verifying and updating all demographics and insurances, collecting payments, identifying/enrolling patients on the Sliding Fee Scale, processing various forms and documents, and notifying appropriate persons of messages and information as required. Responsible for recording all necessary personal information, securing required signatures, and preparing and supplying data to various departments. Provides service internally and externally consistent with ANHC mission, vision and values: Respect, Compassion, Personal Integrity, Excellence and Collaborative Spirit.
WORK EXPERIENCE: One to three years’ experience in a healthcare office setting. One-year experience in the dental billing field is preferred. Must possess experience in healthcare administration, financial intake, customer service, cash handling, and answering telephones.
EDUCATION, CERTIFICATIONS, AND LICENSURE: High school diploma or the equivalent preferred.
ADDITIONAL SKILLS & KNOWLEDGE: Must be able to use a ten-key and balance large columns of numbers. Must be detail oriented, proof own work for accuracy, and have excellent communication and telephone skills. Consistent attendance is required for this position. Skill and ability to fluently read, write, and speak English. Working knowledge of computer required; previous experience with dental software is preferred. Bilingual preferred.
HIRING RANGE: $18.68 - $23.35
LOCATION: Anchorage, AK
LAST UPDATED ON: May 12, 2023
- Please note that all ANHC employees are required to be vaccinated against COVID-19.
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