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Description

PUPCO is a national distributor of channel framing products, telecom products and waterworks products. Our headquarters is in Charlotte, NC along with other offices disbursed throughout the US. For additional information, visit www.pupco.com. We are currently seeking a Fulfillment Administrator to join our team as a full-time employee at the Chicopee, MA Fulfillment Center. This position will directly assist the Fulfillment Unit Manager to ensure that the PUPCO Fulfillment Center Operates efficiently, while minimizing errors, and ensuring Customer Expectations are exceeded. The ideal candidate is a consistent and reliable Team Member who is Data Driven and Collaborative in their approach.

Responsibilities

• Address Staging, Receiving, Pick Ticket/Item Fulfillment, and Storage Bin issues.
• Conduct and/or coordinate Cycle Counts on a regular cadence to protect the accuracy/integrity of the Physical Inventory.
• Assist in maintaining standards to ensure a safe work environment in the Fulfillment Center, within the guidelines of OSHA, NFPA, and DOL requirements.
• Assist in identifying and resolving Fulfillment System/Process issues through direct interaction and/or training the appropriate Team Members at the Point-Of Work, utilizing Metrics/KPI’s to maximize Fulfillment Efficiency and Accuracy.
• Provide assistance to the Fulfillment Unit Manager in maintaining efficient operations, while providing direct support of each functional area and redundancy, as needed.
• Assist in the onboarding and training of Fulfillment Center personnel to ensure skill-levels are maximized throughout the facility.
• Other duties and responsibilities, as assigned.

Required Qualifications

• Ability to develop tactical solutions and implement, as needed.
• Must be able to work independently with minimal supervision and can work with an appreciable amount of latitude.
• Flexible and adaptable with the ability to work in ambiguous situations, bringing clarity to the process.
• Ability to understand the Fulfillment Lifecycle and how to ensure organizational alignment with Sales Objectives and each unique customer’s specific needs.
• Ability to overcome problems and challenges, while maintaining pre-defined timelines, despite competing priorities.

Preferred Qualifications

• Proficiency with Microsoft Office, particularly Excel.
• Experience with an ERP system; particularly NetSuite.