Job description

Make a positive difference in the lives of the people and communities we serve, and the associates we employ.

Working at the Grand Geneva Resort & Spa means you're not just a number - you're a member of our family. You'll receive all the benefits of working at a AAA Four Diamond resort in a small community, combined with the benefits of a larger hotel management company based in Wisconsin. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

Our Team is looking for People Pleasing individuals who want to do the following:

• Turn our guest’s ordinary day into an extraordinary day ✨
• Love where they work ✨
• Be appreciated for what they bring to a team ✨
• Learn and grow with a company who truly values its people ✨

Grand Perks:

· Hotel room discounts as low as $49 per night

· Free meals every shift made by our talented culinary team

· Paid Time Off

· Golf, Ski, & Spa discounts

· WELL Spa Gym membership for $16 per paycheck

· Advancement opportunities across the property and US

· Friendly work atmosphere- Negativity & drama are not welcome here

· Holiday, jury duty, & bereavement pay

· Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits

· Recognition programs (aka get paid to celebrate)

Essential Functions
- Interview, select, train, supervise, counsel, and discipline restaurant staff for the efficient operation of the outlet.
- Organize and conduct pre-shift and departmental meetings.
- Schedule and direct staff in their work assignments.
- Interact positively with customers promoting hotel facilities and services.
- Resolve problems to satisfaction of involved parties.
- Organize special events in the restaurant.
- Maintain rapport with all departments and attend relevant meetings.
- Control reservations in a manner which fully utilizes space but does not affect ability to provide quality service.
- Ensure food quality and service standards are met.
- Maintain profitability of outlet to support overall hotel operation.
- Control payroll and equipment costs.
- Utilize computer to accurately charge customers, create forecast and revenue reports, and write correspondance.
- Support the entire food / beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations and marketing.
- Perform other duties as assigned.
Position Requirements
- Previous F/B management experience required; preferably in a destination restaurant or steakhouse environment.
- Fine dining experience required.
- Thorough wine knowledge.
- Excellent communication skills, both written and verbal.
- Strong administrative skills.
- Professional demeanor.
- Ability to work well under pressure and deal with stressful situations during busy periods.
- Ability to interact with people at all levels of the organization in a professional manner.
- Ability to walk, stand, and/or bend continuously to perform essential job functions.
- Must be able to lift up to 70lbs.
- Bachelors degree desired.
- Ability to work nights, weekends, and holidays.

Reporting Relationship F/B Director

Exemption Status Exempt

Note This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Equal Opportunity Employer

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Experience level:

• 3 years

Restaurant type:

• Bar
• Café
• Casual dining restaurant
• Coffee shop
• Fine dining restaurant

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lake Geneva, WI 53147: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you ever worked for Marcus Corporation?

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location

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