Job description

Provide HR support administratively and has knowledge of and follows established policy and procedures of the community. This position will often lead recruitment and the ongoing development of a quality work force. This position also performs the business office functions in accordance with proper accounting and recording systems and established community procedures and methods.

COMMON CORE ROLES

• Commitment to the Mission, Vision, ValuesExhibits attitudes and behaviors that show a commitment to meeting and exceeding customer expectations at all times

Demonstrates commitment to the core values of hospitality, stewardship, integrity, respect, and humor.
Utilize the mission, vision, and values to determine priorities.

• _Customer Experience

_Provides exceptional customer service to residents, families, and co-workers on a daily basis by: Listening attentively, empathetically and following up to concerns expressed by residents, families, and coworkers.

Maintains professionalism and composure when interacting with management, employees, residents and families by: Complying with all privacy policies and procedures.
Being inclusive and respectful.
Working well with others.
Effectively presents and communicates information and responds to questions from co-workers, residents, families, state auditors and the general public as deemed appropriate for the position.

• Quality of CareAccurately and timely completes position specific core roles and responsibilities that impact overall quality of care, resident, family and satisfaction.

Ensures that residents receive the best care possible by encouraging open communication with the management team, direct care personnel, residents and families.
Basic comprehension of 5-star rating and how it relates to position specific roles and responsibilities.
Follows all community policies and procedures related to investigating, reporting and preventing abuse of vulnerable adults.
Leads and/or participates in quality improvement efforts in the community or with corporate initiatives as requested.

KEY POSITION SPECIFIC ROLES & RESPONSIBILITIES

Human Resource

• Ensures the accurate capture of time and time off for effective transfer to the payroll system. Provide status, pay, and leave changes for the Payroll system.
• Orients new hires and coordinates their onboarding with others for a highly effective first impression and accelerated training time.
• Helps with the launch and then ongoing execution of HR related programs in many areas – performance management, compensation, PTO and time reporting, new policies, etc. Is a conduit, advocate, influencer and teacher
• Ensures staff are completing annual training, as required.
• Communicates benefit related information to employees and vendors / hold open enrollment information seminars (with outside vendors if applicable).
• Assists employees understanding / enrolling in benefits via the appropriate systems.
• Sends new enrollment forms, changes and terminations to the appropriate vendor via computer system or hard copy forms.
• Ensures open position are accurately and timely posted/updated.
• Proactively targets and ‘mines’ for candidates via appropriate methods such as Indeed, LinkedIn, former applicants and employees.
• Develops recruiting initiatives and programs (referral programs, job fairs, advertising, community engagement, etc.).
• Ensures all reference and background checks are completed according to policy and state requirements.
• Ensures all employee new hire paperwork is complete, accurately filed and organized into employee files, per state/federal law and requirements.
• Tracks and maintains turnover reporting, exit interviews and other data needed to adjust engagement/retention programs.
• Prepares for and may lead employee orientation, training, and/or other employee information sessions.
• Implement required Human Resource programs (examples: employee orientation, mentorship programs, engagement and retention programs, etc.).
• Keeps an active pulse on employee engagement and morale on an ongoing basis. Assesses immediate needs with management and makes recommendations for communication and actions.
• Helps in analyzing the data and in communicating results and plans with the site
• Complete First Report of Injury reports.
• Post OSHA Annual Report / Compliance & Employment Posters.
• Performs other duties as assigned.

Business Office Manager

• Keeps informed regarding current Medicare and Medicaid (and other payer sources) regulations and guidelines.
• Verifies insurance, Medicare and/or Medicaid benefits and payer information on new admissions.
• Accurate and timely verifies, bills and collects from all payer sources per established guidelines and/or processes- if not in place, design and implement efficient guidelines/process.
• Maintains and records daily census - admissions and discharges, payer changes, and room changes- ensures proper documentation is made in the billing computer system.
• Prepares daily bank deposits and daily posting of deposits into the billing computer system.
• Conduct monthly A/R meetings with executive director and corporate partners.
• Maintains and records daily census - admissions and discharges, payer changes, and room changes- ensures proper documentation is made in the billing computer system.
• Attend daily stand-up meeting for census portion and notifies corporate office of changes.
• Attends and may manage the weekly Medicare meeting.
• Maintains resident financial files for all current resident accounts with balances.
• Review of monthly ancillary invoices to verify payer source and amounts due.
• Follows up on and collects from all past due accounts per established guidelines and/or processes- if not in place, design and implement efficient guidelines/process.
• Monthly reconciles resident trust account to bank statement.
• Weekly reconciles resident trust cash box.
• Assists with gathering information for audits and cost reports as requested by corporate office.
• Accepts responsibility for accounts receivable outcomes by maintaining DSO that is within the goals of the corporate office.
• Responsible for month-end close procedures and notifying corporate office of completion.
• Completes and submits bad debt write-off forms and paperwork to corporate office for approval as necessary.

Job Types: Full-time, Part-time

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Ability to commute/relocate:

• Omaha, NE 68136: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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