Job description

Do you know, you have the power to change the course of someone's life? Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.

The Intake Coordinator coordinates and completes intakes for all chemical health outpatient and family residential programs. This position assists in client account setup for care coordination, case management and housing programs. This role will also follow up with referral and funding sources prior to, during, and after client admissions.

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RESPONSIBILITIES: *

• Complete Intake paperwork’s with new residents to Avivo Village.
• Help to explain/complete all paperwork as it relates to intake for both Avivo Village and Street Outreach programs.
• Coordinate any necessary documentation/paperwork with the appropriate individuals at intake.
• Complete all admission paperwork and ensure proper entry into the corresponding databases and workflows.
• Ensure services provided are culturally responsive utilizing best practices.
• Perform clerical work such as filing, copying and uploading.
• Assist with billing functions, including data entry and insurance information.
• Provide information on Avivo services to individuals seeking services, including in person and on the phone.
• Provide general administrative assistance with data entry, general reports, table and document development, typing and editing.
• Actively participate in Avivo’s diversity efforts and committees.
• Actively participate in Avivo’s trauma informed care initiative.
• Identify, develop, share, and incorporate best practices and strategies within the division.
• Maintain participant files; submit reporting forms, and other data as required.
• Positively represent the organization, program, and participant's needs.
• Attend and participate in regularly scheduled staff, agency, and external meetings.
• Follow program operations according to program plans and goals in accordance with contract requirements.
• Keep immediate supervisor informed of all issues of significance to facilitate prompt action as appropriate.
• Perform miscellaneous projects and complete varies tasks as assigned.

• High school diploma or equivalent (GED).

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PREFERRED: *

• Effective problem-solving and decision-making skills
• Proven ability to work as a member of a team.
• Ability to deal effectively with a variety of people and personalities; understands and displays high level of internal and external customer service.
• Maintain confidentiality and respect dignity of participants in accordance with Excellent organizational and administrative skills with the ability to prioritize.
• Maintain high level of professionalism and attitude.
• Experience and desire to work with persons of diverse cultural, economic and educational backgrounds.
• Competency in MS Office Suites, e-mail and Internet.
• Familiar with grants, funding sources and quality programs and services for persons with barriers.
• Self-motivated, show initiative, and able to work independently.
• Ability to maintain confidential information and successfully complete Health Insurance Portability and Accountability Act (HIPAA) test.
• Possess basic math skills for the maintenance of budgets, P&L and reporting purposes.

BENEFITS:

• Medica health plan
• Health Savings Account (HSA)
• Nice Healthcare offers chat, video visits and in-home primary care visits
• Dental plan
• Dependent Care Flexible Spending Account (FSA)
• Basic Life/AD&D & Voluntary Life/AD&D
• Long-term disability
• Option to purchase critical illness, accident insurance and short-term disability
• 401(k) Plan with matching contributions
• 10 Paid holidays & generous PTO

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IN ADDITION: *

• Mission driven culture that celebrates diversity
• Competitive pay, based on education & experience
• Mileage reimbursement

Avivo is a nonprofit organization which serves nearly 15,000 Minnesotans each year, helping them achieve recovery, employment, and career advancement. We believe everyone deserves the chance to live well and work well.

Equal Employment Opportunity/Affirmative Action Employer. Avivo is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.

Job Type: Full-time

Pay: $17.16 - $21.45 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

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