Assists with campus library operations providing library reference services and instruction to students and other library patrons

Diversity & Inclusion

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Essential Job Functions

• Serves as a liaison to academic departments to provide embedded and customized instructional support to faculty and research assistance to students
• Oversees the library's operations and manages patron borrowing services
• Prepares and presents seminars on the use of print and electronic information sources
• Provides general reference and scholarly research assistance to students and other library patrons regarding library resource material location and retrieval
• Oversees and manages the campus library's interlibrary loan system as well as the serials collection
• Researches industry best practices for effective library reference material management and implements practices, as appropriate
• Develops print and online guides to library facilities, resources and services
• Supervises and manages student employees, as necessary, to enhance their academic and professional development
• Performs other duties as assigned

Required Qualifications

• Minimum of a master's degree
• Experience working in library reference services or other related experience
• Ability to work nights and weekends
• Ability to support students with computer and printer issues
• Excellent customer service, communication and interpersonal skills

Preferred Qualifications

• Master's degree in library and information science

Please Note: Qualified candidates must live or relocate within a daily commuting distance of the Charlotte Campus location upon hire.