Job description

Position Summary

Position manages account posting and/or receivable and collection activities of department to maximize income from services rendered. Provides reporting on accounts reimbursement and/or A/R activity, income budget forecasting and implements service orientation for patient accounts office.

Job Description

Primary Duties & Responsibilities

• Develops and maintains systems for account management, data entry, collections and general operations of A/R.
• Develops income projections and long range plans for obtaining them.
• Provides monthly income, cost center and ad hoc reporting to Business Manager.
• Maintains environment and training opportunity compatible with growth and development of staff.
• Oversees office staffing ensuring appropriate staffing levels.
• Provides managerial guidance to Assistant Manages to ensure that monthly/annual goals are met.
• Maintains and updates master fee schedule.
• Prepares and monitors patient accounts annual income and expense budget under direction of Business Manager.
• Serves as liaison to third party payers, vendors, medical center personnel, patients and/or their families in problem situations when necessary.
• Assists with the development of A/R charge and collection policies.
• Assists with contract negotiations with third party payers.
• Assists supervisors in recruiting of personnel needed.

Preferred Qualifications

• Bachelor's degree in a related field with five+ years of supervisory experience, preferably in patient accounts.
• Effective verbal, written and interpersonal communication skills.
• Ability to recognize, analyze and report trends through accounting and organizational skills.
• Supervisory skills necessary.
• Highly self-motivated and directed.
• Demonstrated abilities with attention to detail.
• Demonstrated analytical and problem-solving abilities.

Required Qualifications

Equivalent of Bachelor’s degree in related field with five or more years of experience in supervision.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Job Type: Full-time

Pay: $70,300.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

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