Job description

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, House of Corrections, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936.

Come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: April 2nd, 2023

Medical Billing Supervisor
Behavioral Health Services
Hybrid Opportunity
Salary Range: $48,235.20 – $72,363.20

Job Summary: Under general direction of the Patient Accounts Manager, the Medical Billing Supervisor is responsible for supervising, coaching, training, and assisting with the professional development of Medical Billing Assistants in all aspects of verification and claims follow up. This position also works closely with the Patient Accounts Manager to configure, maintain, and make updates to the department’s billing software program. It requires the ability to problem solve errors as it relates to claims creation, billing and follow up.

Job Duties:

• Prepare and submit medical claims to the claim’s clearinghouse. Follow up on submitted claims. Track trending problems concerning 837 formatting and research solutions to correct ongoing billing issues.
• Direct and supervise Medical Billing Assistants. Plan, assign, direct, and monitor tasks within the department. Take corrective action to resolve employee concerns. Approve time off requests to ensure adequate coverage is in place.
• Communicate with medical staff, external contacts, department staff, and other stakeholders to gather information necessary to correct accounts and claims. This requires critical thinking and good judgement.
• Plan and develop on-going training for all staff. Assist the Patient Accounts Manager and Revenue Cycle Director with preparing monthly departmental staff meetings.
• Research and confirm that all efforts to secure payment have been exhausted. Apply adjustments and write offs in accordance to department policy. Review and approve Medical Billing Assistant requests for adjustments and write offs.
• Use reports to track data regarding rejected claims, follow up volume, write off statistics, and error corrections.
• Support and assist the Patients Accounts Manager in maintaining the operations of the Accounts Receivable department.
• Perform all other duties as assigned.

Minimum Qualifications Required:

• Current resident of the state of Wisconsin
• Associate degree or higher in Business Administration, Finance or in a closely related field is required
• At least three (3) years of work experience in medical billing and follow up or in a closely related field is required
• At least three (3) years of staff supervision
• Basic knowledge of insurance portals
• Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets.
• Intermediate knowledge of 837, 835, and 999 reports

Preferred Qualifications:

• Three years of supervising medical billing staff is preferred

Skills, Knowledge and Abilities: Skilled in the use of PC’s, copy and fax machines, calculator, telephones, scanners, and printers; knowledge of the principles and practices of the medical billing field; excellent oral and written communication skills; skill interpreting and administering plan documents; ability to work independently; ability to work effectively and harmoniously with peers, clients, and other departments; ability to maintain sensitive or confidential information. Able to lift/carry up to 15lbs as needed.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Effective October 1, 2021, Milwaukee County will require all employees to have completed COVID-19 vaccinations and provide proof of vaccination or have submitted a completed medical or religious exemption and accommodation request. All persons offered a position will be required to provide proof of completed COVID-19 vaccination at time of hire or have submitted a completed medical or religious exemption and accommodation request and been approved for an accommodation prior to hire.

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