Job description

We are looking for a Patient Care Coordinator to provide administrative support by processing, tracking and managing patient records according to company guidelines. The ideal candidate will be experienced with med spa, sales and medical terminology.

Responsibilities:

• Greets patients as they arrive and manages wait time
• Completes check-in and check-out tasks to include complete pre-authorizations and/or precertification of procedures, and copy required documents
• Processes walk-in patients and visitors
• Answers phones and schedules appointments
• Answers telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
• Manages records (maintains, files/scans, prepares for schedule)
• Ensures all correspondence is scanned and/or filed, processes requests for med spa records release and maintains appropriate logs, etc.
• Establishes and maintain effective working relationships with patients, employees, and the public
• Performs all other related duties as assigned

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Highland Park, NJ 08904: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person

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