Now Hiring! Payroll Engineer

Location: 100% Remote

What's in it for you?

• Insurance and Benefits effective 1st day of the month after hire.
• Company Paid Personal Time, Sick Time and 10 Holidays each year.
• 401(k) with 4% company match
• Professional growth and development

Job Summary: In this unique and rewarding position, the Payroll Engineer aids with and facilitates all things payroll for our clients. You’ll apply your already established skillset and knowledge to recommend enhancements to clients’ current practices, implement best practices, and process quality and timely payroll. You’ll play the liaison between the client and their chosen vendor, completing payroll projects and tasks and administering all payroll changes.

What You’ll Do:

• Act as the primary client contact throughout the payroll process; escalate needs, issues, concerns to the business partners and management as appropriate.
• Establish a strong working relationship with each client based on clear expectation-setting and mutual trust building. Ensure clients’ requirements and business objectives are defined clearly that they are well understood by the entire team.
• Serve as the subject matter expert and advocate for the PuzzleHR product suite.
• Proactively consult clients on best practices and necessary system and process changes to achieve milestones and goals.
• Investigate, analyze and recommend solutions for clients’ issues; collaborate with Implementation leadership and Technical Support staff to eliminate recurring issues.
• Work closely with sales partners to ensure client expectations are being met; provide technical expertise to support the Sales team when needed.
• Train and mentor new team members
• Serve as a thought leader for continuous improvement of the payroll process. Identify broad level enhancements that will continue to foster the delivery of an “amazing client experience” and drive client satisfaction and retention. Provide recommendations for advancing project management processes and/or methodologies.

What You’ll Need:

• Working knowledge of multiple payroll systems and platforms preferred.
• Excellent verbal and written communications skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of payroll principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Who We Are: www.PuzzleHR.com

PuzzleHR is a national market leader in the fast-growing HR as a Service (HRaaS) industry. At PuzzleHR we strive to be the force that disrupts Human Resources. By delivering White Glove Solutions to HR challenges that deliver measurable business results, we turn HR from a business cost center into a Revenue Driver.