Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:

Responsible for representing the organization as a professional medical facility (both in person and by telephone) and providing efficient and effective department clerical/secretarial duties in the Medical Practice

Duties and Responsibilities:
1. Ensures that patients and visitors are greeted promptly and courteously
2. Registers and transacts patients promptly and accurately using current computer system
3. Updates pertinent patient information, including medical insurance coverage and eligibility
4. Ensures that all patients’ names appear on daily ledger sheets
5. Requests and collects past/present balances due
6. Schedules patient appointments
7. Provides Medical department with patient charts for all messages or inquires received
8. Retrieves and files medical reports/lab results
9. Maintains the patient waiting room and front desk area
10. Retrieves all specialty appointment schedules
11. Processes HMO referrals as requested by Physician, Practice Management
12. Communicates to Clinical Staff all patient emergencies
13. Answers telephones with name and office location
14. Takes messages to ensure follow-up on all calls
15. Files and maintains file units
16. Balances ledger sheets and accounts for all monies received
17. Responsible for all aspects of the cash box and the contents within
18. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed
19. Batches manually registered and transacted charts
20. Provides information to other departments as requested
21. Provides assistance with uncovered shifts
22. Updates reference manuals
23. Confirms appointments
24. Notifies Practice Manager or Office Manager of any problems in the office such as when office supplies are needed
25. Calls insurance companies to verify coverage and eligibility
26. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.
27. Assists with chart review
28. Obtains approval for workers compensation cases, MRIs, etc.

Requirements:

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers
• We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong, and are able to professionally advance. We share the belief that all employees, regardless of job title or expertise, contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history!

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside ( Formerly St Luke’s), and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.

EOE Minorities/Women/Disabled/Veterans

Compensation

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $20.90 - $22.06 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.