Property Manager - Part-Time
Full Time
Vincennes, IN 47591
$22.50 an hour
Posted
Job description
Formed in 2007, Advantix Development Corporation serves as the not-for-profit development instrument of the Evansville Housing Authority. Its mission is to own, operate, acquire and develop housing for low to moderate income families. Since 2007, Advantix has served as developer, and general contractor for both 4% and 9% Low Income Housing Tax Credit development projects. Advantix works with local jurisdictions to develop several types of affordable housing in Indiana and surrounding areas. Currently, Advantix operates approximately 1000 units of affordable housing in Indiana. Providing quality affordable housing opportunities, improving the communities in which we work, and building strong local partnerships are the primary focuses of the Advantix Development Corporation.
We are currently seeking an experienced Part-Time Property Manager.
Under the direction of the Senior Regional Manager, the Property Manager provides daily oversight of the operation of the assigned tenant occupied building(s). The Property Manager has the important responsibility of assuring that their assigned Property(s) operate in an efficient and cost-effective manner while ensuring that all regulatory requirements (LIHTC, local, State, and Federal) are adhered to in all facets of property management, tenancy, and operations.
Essential Job Functions
Primary areas of responsibility and tasks that may typically be expected include but are not limited to:
Maintaining the Physical Assets
Lease-Up Activities to Ensure 100% Occupancy Include but are not limited to:
Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with sensitive topics and/or irate customers.
Customer Service: Understands that all employees have external and/or internal customers that they provide services and information to; honors all of the commitments to customers/residents by providing helpful, courteous, accessible, responsive and knowledgeable customer service.
Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; establishes rapport when working with others.
Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains friendly demeanor; values the contributions of others.
Results Orientation: Consistently delivers required results; sets and achieves achievable, consistently complies with quality standards and meets deadlines; maintains focus on goals.
Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to delivering on his/her public duty and presenting oneself as a credible representative of the owner to maintain the public’s trust.
Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions.
Education, Experience, and/or Certification
To perform this job successfully, an individual should have average abilities using computer software such as MS Word, Excel, PowerPoint and Outlook and should be capable of using internet resources for research and developing reports. Proficient in operating and troubleshooting personal and laptop computers. Ability to learn other computer software programs as required by assigned tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee’s job is intermittently sedentary. Will use some repetitive motion of hand-wrist in using computers. Must have normal range of vision to complete paperwork and review documentation; hearing and speech to communicate with executives, employees, co-workers, vendors, contractors, company representatives, etc., on the telephone and/or in person on a frequent basis. Work involves the normal risks or discomforts associated with an office environment. Possibility of violent behavior from program candidates/clients and angry and disgruntled past and present clients.
We are currently seeking an experienced Part-Time Property Manager.
Under the direction of the Senior Regional Manager, the Property Manager provides daily oversight of the operation of the assigned tenant occupied building(s). The Property Manager has the important responsibility of assuring that their assigned Property(s) operate in an efficient and cost-effective manner while ensuring that all regulatory requirements (LIHTC, local, State, and Federal) are adhered to in all facets of property management, tenancy, and operations.
Essential Job Functions
Primary areas of responsibility and tasks that may typically be expected include but are not limited to:
Maintaining the Physical Assets
- Coordinate maintenance-related activities with on-site assigned maintenance personnel, groundskeeper personnel and central maintenance staff.
- Complete quarterly unit inspections for all units.
- Accompany Pest Control Agent on all inspections.
- Confirm that all vacant units/areas are ready for lease-up.
- Daily inspect grounds, interior hallways, all common hallways, and common areas by daily driving and walking of the property.
- Make requests/recommendations for physical repairs and/or replacements.
- Conduct ground/building inspections for improved risk management, note problems requiring corrective action and report to the Regional Manager and Facilities Director. Walks the property regularly to inspect for cleanliness and curb appeal.
Lease-Up Activities to Ensure 100% Occupancy Include but are not limited to:
- Notify Regional Property Manager and Facilities Department of any notices of intent to vacate or units found to have been vacated without notice.
- Monitor unit turnaround time and make recommendation to decrease vacancy loss.
- Conduct joint management, maintenance inspection on units that turned over.
- Conduct all move-ins for the site.
- Conduct joint owner-tenant move-in inspection noting any deficiencies. Immediately forward repairs to on-site assigned maintenance personnel and/or central maintenance so that corrective action can be taken within five (5) days of tenant move-in.
- Conduct follow-up inspection to determine timelines and quality of such repairs.
- Make recommendations that will improve property’s marketing and lease-up efforts.
- Ensure third party verifications are completed timely.
- Assist applicants in completing application for LIHTC and Project Based/Section 8.
- Review applications for completeness and required signatures.
- Input all applications on the computer and affix the tenant number to the application.
- Determine applicant eligibility for the waiting list.
- Verify references when applicable.
- Explain all program information and regulations, eligibility criteria and waiting list procedures in such a manner that all information is understandable to the client.
- Educate each applicant about data privacy requirements as legislated.
- Consistently provides residents, vendors, and employees with the highest quality of service and support.
- Maintain effective resident relations.
- Provide and ensure that all on-site staff provides the best customer service possible.
- Establish and maintain consistent rental collection practices, implement property’s rental collection program without modifications unless written approval to deviate is received.
- Supervise rent collection program by handling rent collections and delinquencies, late notices, and posting rents.
- Generate and issue 10-day Notices of Lease Termination for Non-Payment of Rent.
- Issue delinquent rent notices as prescribed in property’s policy; take appropriate follow-up actions.
- Confirm daily receipts; make rent deposits daily.
- Make recommendations to the Regional Property Manager on how to increase overall and site-specific rent collection.
- Intake collection activity on vacated accounts.
- Maintain comprehensive records to account for all supplies needed both on-site and in office.
- Proper and timely requisition of supplies needed.
- Preparation of monthly income/expense reports.
- Preparation of anticipated annual budget allocation to be submitted to the Senior Asset Manager.
- Maintain inventory controls of all equipment and supplies assigned to the site.
- Make recommendations for more efficient use of allocated funds.
- Consistently provides residents, vendors, and employees with the highest quality of service and support.
- Regularly communicates with tenants as a group on an as-needed basis.
- Prepares monthly calendars and newsletters for distribution to the tenants.
- Assists in organizing activities for the tenants.
- Addresses and resolves any emergencies that arise.
- Maintain proper files and records.
- Maintain tenant files and records.
- Maintain confidentiality regarding tenants and their records.
- Conduct interim/annual re-examination of family circumstances.
- Participate in regular staff meetings, as well as problem-solving meetings.
- Independently plan the work of subordinate staff.
- Supervise and review daily activities of subordinate staff.
- Prepare weekly/monthly reports of site activities/problems.
- Establish office procedures with approval of Senior Regional Manager.
- Confer with Senior Regional Manager and Staff Attorney on all planned evictions, lease violations and with Senior Asset Manager on specific arrangements to re-certify and provide documentation as requested.
- Appear in Court for site evictions and follow-up court appearances.
- Assure twenty-four (24) hour emergency service.
- Maintain effective communication with site on a twenty-four (24) hour on-call status.
- Investigate possible lease violations, including but not limited to, suspected fraud, program abuse, criminal activity and drug-related criminal activity and compile documentation for review by the Regional Property Manager and Staff Attorney.
- Ensure site staff does not violate applicable Data Privacy Laws.
- Conduct annual performance evaluations of subordinates.
- Ensure OSHA requirements are met by site staff.
- Monitor use of site space utilized by human service providers.
- Provide data and input as requested by Regional Property Manager and other department heads.
- Responsible for all job assignments and supervision of designated on-site staff, explaining on-site staff/employee duties and responsibilities and informing operating on-site staff of policies and procedures.
- Delegate certain duties to key employees with the understanding that such delegation must be approved by the Regional Property Manager and the nature of the assignment is considered secondary; the Property Manager’s obligation is always primary.
- Generate, type and mail out letters of “Request for Charges Due” with a copy forwarded to the Finance Department.
- Quickly and fully implement directives from Company staff and corporate headquarters.
- Outline annual budget for development site(s).
- Reviews expenses and assists in the preparation of annual budget requirements.
- Perform other related duties as assigned and/or required.
Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with sensitive topics and/or irate customers.
Customer Service: Understands that all employees have external and/or internal customers that they provide services and information to; honors all of the commitments to customers/residents by providing helpful, courteous, accessible, responsive and knowledgeable customer service.
Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; establishes rapport when working with others.
Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains friendly demeanor; values the contributions of others.
Results Orientation: Consistently delivers required results; sets and achieves achievable, consistently complies with quality standards and meets deadlines; maintains focus on goals.
Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to delivering on his/her public duty and presenting oneself as a credible representative of the owner to maintain the public’s trust.
Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions.
Education, Experience, and/or Certification
- Desired to have four (4) years in an approved higher educational institution (preferred).
- Two years of supervisory responsibility.
- CAM certification strongly preferred.
- Minimum of three (3) years of prior property management experience, preferably some of which was in project-based Section 8/Tax Credit residential properties.
- Prefer a strong knowledge of LIHTC regulations.
- Supportive Housing or Social Service Experience a plus.
- Yardi and Rent Café experience preferred.
- Possession of valid Indiana Driver’s License.
- Ability to advocate, organize and problem solve.
- Knowledge prioritizing work assignments.
- Knowledge of determining which activities are to be delegated.
- Must have excellent reading and communication (oral and writing) skills and must make significant mathematical calculations.
- Ability to work flexible hours and available on a twenty-four (24) hour on-call basis.
- Must be resident oriented and possess an understanding and tactful attitude with applicants and residents of affordable housing.
- Must have comprehensive knowledge of property management principles and practices and have thorough knowledge of LIHTC regulations and project-based Section 8/Tax Credit residential properties.
- Must be able to work independently, organizes tasks, manage time, and prioritize projects.
- Strong time management, follow-up, administrative and organizational skills.
- Must be adept in greeting, meeting, and responding to the public.
- Must be familiar with duties of other personnel to direct and evaluate them in the performance of their duties.
To perform this job successfully, an individual should have average abilities using computer software such as MS Word, Excel, PowerPoint and Outlook and should be capable of using internet resources for research and developing reports. Proficient in operating and troubleshooting personal and laptop computers. Ability to learn other computer software programs as required by assigned tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee’s job is intermittently sedentary. Will use some repetitive motion of hand-wrist in using computers. Must have normal range of vision to complete paperwork and review documentation; hearing and speech to communicate with executives, employees, co-workers, vendors, contractors, company representatives, etc., on the telephone and/or in person on a frequent basis. Work involves the normal risks or discomforts associated with an office environment. Possibility of violent behavior from program candidates/clients and angry and disgruntled past and present clients.
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