About Us:

We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

Job Title:

Receptionist - 999376

Location:

Fort Lauderdale-Davie, Florida

Work Type:

Full Time with Full Benefits

Job Category:

Non-Exempt

Hiring Range:

$15.00

Pay Basis:

Hourly

Subject to Grant Funding?:

No

Essential Job Functions:

1. Greets persons entering establishment, determines nature and purpose of visit, and directs or escorts them to specific destinations.
2. Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided.
3. Answers telephones, directs calls, and takes messages.
4. Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
5. Uses computers for various applications, such as database management or word processing.
6. Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
7. Prepares forms and documents; verifies data for discrepancies and follows up to ensure accuracy.
8. Files and maintains records.
9. Collects, sorts, distributes, or prepares mail, messages, or courier deliveries.
10. Orders and dispenses supplies.
11. Responds to inquiries and resolves routine problems requiring general understanding of work-area policies and procedures to ensure questions are answered and issues resolved in a timely manner.
12. Enters data and generates reports from NSU specific software systems to ensure accurate processing and record keeping.
13. Assists and participates in promotional activities, including, on-campus orientations, campus tours, call campaigns, or special events to present information to prospective students.
14. Maintains appearance and organization of Welcome Center, including ensuring all collateral and supplies are stocked and maintained.
15. Telephones or writes letters/emails to respond to correspondence from existing and prospective students, or to follow up on initial contacts’ to campus inquiries.
16. Performs other duties as assigned or required.

Marginal Job Functions:

Required Knowledge, Skills, & Abilities:

Knowledge:
1. Clerical - Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
2. Customer and Personal Service - Working knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
3. English Language - Working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
4. Basic knowledge of MS Office Suite (Outlook, Word and Excel).

Skills:
1. Service Orientation - Basic skills in actively looking for ways to help people.
2. Reading Comprehension - Basic understanding of written sentences and paragraphs in work-related documents.
3. Writing - Basic skills in communicating effectively in writing as appropriate for the needs of the audience.
4. Speaking - Proficient skills in talking to others to convey information effectively.
5. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Abilities:
1. Ability to enter and verify information with accuracy.
2. Ability to understand and follow oral and written instructions.
3. Ability to maintain confidential information.
4. Ability to work cooperatively with colleagues and supervisory staff at all levels.
5. Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
6. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

Physical Requirements:
1. Near Vision - Must be able to see details at close range (within a few feet of the observer).
2. Speech Recognition - Must be able to identify and understand the speech of another person.
3. Speech Clarity - Must be able to speak clearly so others can understand you.
4. May be required to work nights or weekends.
5. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
6. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards.

Job Requirements:

Required Certifications/Licensures:

Required Education:

High School Diploma or Equivalent

Major (if required):

Required Experience:

One (1) year of clerical experience in an office environment.

Preferred Qualifications:

Is this a safety sensitive position?

No

Background Screening Required?

No

Pre-Employment Conditions:

To ensure a safe learning environment for students and staff, as a condition of employment the selected candidate will need to provide proof of a completed COVID-19 vaccination prior to commencement of employment or an approved exemption and reasonable accommodation.

Sensitivity Disclaimer:

Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.