Job description

We're looking for a Restaurant General Manager for the iconic Surf Lodge hotel, restaurant and bar in Montauk.

We are looking for an experienced Restaurant General Manager to oversee the daily operations of our restaurant, working alongside our busy entertainment venue. Reporting to the Food & Beverage Director, you will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth running of the restaurant. The restaurant general manager must be able to guide the employees to work as a well-functioning team. The ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation. Housing is provided for this position.

Responsibilities

• Manage and oversee the entire restaurant operation

• Deliver superior guest services
• Respond efficiently to customer questions and complaints
• Schedule and supervise busser, runner, host and server shifts
• Manage and lead staff
• Hire new employees
• Nurture a positive working environment
• Monitor operations and initiate corrective actions
• Implement innovative strategies to improve productivity and sales

• Extensive food and wine knowledge
• Toast Experience
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational and people skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skill

Skills

• Proven experience as Restaurant General Manager or relevant role
• Fluency in English; knowledge of other languages is a plus
• Understanding of all F&B best practices and relevant laws and guidelines
• Working knowledge of MS Office
• Willingness to learn scheduling software
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure
• Outstanding leadership skills and a great attention to detail
• Manage expenses, invoices, schedules, analyze and interpret financial information and monitor sales and profits

The Surf Lodge hosts summer concert series featuring a rolling roster of up-and-coming artists and Grammy Award-winning musicians like John Legend and Willie Nelson. The casual bohemian atmosphere of the hotel offers simple yet luxurious getaways for guests. The signature restaurant works with local fishermen and farmers to source the freshest and most seasonal ingredients, offering a truly unique dining experience with pop-ups from world-renowned chefs like Gabriela Cámara and Paul Liebrandt.

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We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Types: Full-time, Seasonal

Pay: $2,000.00 - $2,200.00 per week

Benefits:

• Employee discount

Experience level:

• 2 years

Restaurant type:

• Bar
• Casual dining restaurant
• Fine dining restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
We adhere to the current COVID-19 guidelines

Ability to commute/relocate:

• Montauk, NY: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Work Location: In person

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