Job description
It’s your time, make it matter.
At Peterson, we partner with our customers to build the future. For over 85 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose.
Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.
You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters!
Job Description
Peterson Power Systems has the need for a Scheduler based at our San Leandro, CA location.
SUMMARY
This position is responsible for coordinating the assignments of service technicians and materials to accomplish repairs done in the field and the administration of related paperwork. This position will work closely with Service Management, other departments, CAT representatives, and customers to ensure timely and accurate job completion.
ESSENTIAL JOB FUNCTIONS
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
- Plan and establish daily production schedules of company service technicians for a wide variety of customer job assignments.
- Ensure proper allocation to work site, load, capacity, and efficient utilization of workforce and equipment.
- Order and track material inventories, production progress, and other factors that affect schedules.
- Prepare all paperwork and correspondence as directed by the Service Manager.
- Modify and adapt service schedules and issue order changes to accommodate revisions, cancellations, or priorities.
- Interface with all appropriate departments/staff in schedule creation, progress updates, problem analysis, and corrective action recommendations.
- Identify, document, and implement opportunities for continuous improvement.
- Maintain and utilize Service Scheduler.
- Open work orders with accuracy.
- Send all necessary reports to customers.
- Process customer payments.
- Organize and forward all necessary documentation to the ISR.
- Act as back-up for the field service supervisor and/or the ISR.
- Review and act upon department reports.
- Follow up on projects as needed to ensure completed job; maintain good customer relations through frequent contacts; intercede to solve problems and disputes; enhance relationships within scope of Company Mission Statement.
- Cooperate, communicate and work closely with sales, service and parts personnel.
- Seek out, identify and promote cost improvements.
- Perform other duties as assigned by manager.
- Maintain punctual, regular and predictable attendance.
QUALIFICATIONS
Internal contacts consist of levels of positions in the company from business unit leaders to entry level positions. This position regularly deals with employees and customers in exchange of information in person, writing, via telephone or by electronic transfer. Sensitivity is required in dealing with such information and decisions concerning the release or sharing of that information. External contacts consist of customers, visitors and vendors.
EDUCATION and/or EXPERIENCE
Associates Degree from a fully accredited college in a related field; and a minimum of 2 years of directly related experience in business administration, preferably in a heavy industrial environment; or an equivalent combination of education and work experience.
The pay range for this position is: $33.00-$36.00 per hour. We also offer a total compensation package in addition to base pay.
This description describes only the general nature and level of work encompassed by this job. This description is not a comprehensive listing of all responsibilities, duties, and skills of employees at this level. Peterson is an Equal Opportunity Employer/Affirmative Action Employer.
Peterson Power Systems, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
musicforspaceships.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, musicforspaceships.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, musicforspaceships.com is the ideal place to find your next job.