Align Communities is an entrepreneurial and fast-growing multifamily resident services business based in Winter Park, Florida and overseeing apartment communities throughout Florida’s Golden Triangle. In each moment of each day, we strive to align the outcomes of our residents, team member and investment partners.

Our Company, Align Communities is seeking an experienced and highly motivated Sr. Community Manager for our Multi-Family Portfolio in Florida.

The Job

This position is responsible for leading and directing all community operations. The Community Manager leads and motivates community staff members to provide service to residents and maintain a high level of resident satisfaction

The Responsibilities

• Lead, direct, and control all facets of the community to ensure quality services and a high degree of customer satisfaction while working within budgetary guidelines.
• Recruit, hire, onboard, manage and provide performance feedback to employees to ensure community performance and adequate staffing.
• Motivate associates through recognition programs, training, and team building.
• Train staff members on proper leasing techniques and resident service.
• Ensure property performance is maximized-this includes walking the grounds to ensure product is show ready; walk all made ready apartments to inspect and ensure ready for new resident.
• Tour visitors and guests to show amenities, apartments, models, community, etc.
• Conduct regular performance appraisals and address any associate concerns or employee relations issues. Maintain complete and accurate associate files and a high level of associate satisfaction, as measured by periodic surveys.
• Conduct weekly meetings with leasing and maintenance staff.
• Ensure BAL strategic drivers are communicated to staff and achieved Develop and administer the community budget.
• Evaluate unit prices in accordance with the market and budgeted goals.
• Develop an annual marketing plan and conduct marketing reviews on a monthly basis Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary.
• Ensure that the onsite staff provides the highest level of service to residents; respond appropriately to survey results.
• Responsible for 35% of leasing activities.

The Qualifications

• BA/BS in business, sales or related field, relevant experience, or a combination
• Successful supervisory experience
• 3+ years' experience in a property management role preferred
• Excellent organizational and time management skills
• Strong marketing and financial analysis skills
• Strong computer skills, including proficiency in Microsoft Excel and Word
• Ability to effectively communicate with employees, clients, and vendors
• Prefer knowledge of Onesite, Yieldstar or other similar programs

The Compensation & Schedule

Compensation is based on experience and education.

Job Type: Full-time

Schedule:

• 8-hour shift
• Day shift
• Holidays
• Monday to Friday
• On call

The Perks

When you join our team, you’re offered excellent benefits including:

• 100% Employer Provided Health & Dental Insurance
• Flexible Paid Time-Off
• Holidays
• 401(k) Retirement Plan
• Employee Assistance Program
• Employee Discounts & Perks