Job description

SR. SYSTEMS ENGINEER

ABOUT US

Join us in making a career in Independent Living Systems, an industry leader in managing

home and community-based programs for over 20 years. Independent Living Systems, LLC and

its subsidiaries offer a comprehensive range of clinical and third-party administrative services to

managed care organizations and providers that serve high-cost, complex member populations

in the Medicare, Medicaid, and Dual-Eligible Market. ILS provides tailored integrated solutions

aimed at improving health outcomes while rebalancing costs, addressing social determinants of

health and connecting members with community-based resources

POSITION SUMMARY

· Complete configuration, installation and support of equipment in a Microsoft server environment to the specifications of best practices.

· Troubleshoot and resolve computer related issues when contacted by clients by providing both on-site and remote support

· Maintaining software applications, operating systems and regular maintenance.

· Managing assigned projects and program components to deliver services in accordance with established objectives.

· Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support

· Any other duties as assigned by management

QUALIFICATIONS

· Must have a minimum of 5 to 7 years of engineering experience in large call centers.

· Technical, analytical, interpersonal and organization skills required

· MCSE a must.

· Maintain two Microsoft competency requirements

· Advanced working knowledge of up-to-date desktop applications

· Advanced knowledge of Windows Servers

· Must have expert skills with Active Directory.

· Must have expert skills with MS Exchange and Office 365.

· Must be VMware certified and have hands on experience for at least 5 years

· Must have Arcticwolf, crowdstrike, Malwarebytes and other various security software applications experience

· Knowledge of F5, Manage Engine software

· Ability to communicate in an understandable, polite and friendly manner, both written and verbal.

· Must have the ability to work independently and well with others. Must be detail oriented.

· Strong organizational skills and ability to multi-task in a small business environment

· Must hold a valid driver’s license with no restrictions and possess reliable transportation

· Availability in response to needs of the customer for installation, maintenance and equipment malfunctions

· College degree in Computer Science preferred.

EEO STATEMENT

In compliance with the Drug-Free Workplace Act of 1988, Independent Living Systems has a

longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol

and drug abuse pose a threat to the health and safety of ILS employees and to the security of the

company's equipment and facilities. For these reasons, ILS is committed to the elimination of drug and

alcohol use and abuse in the workplace.

Independent Living Systems, LLC, and its subsidiaries, including FCC, provides equal employment

opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual

orientation, national origin, disability, veteran status, disability, ancestry, or any other characteristic

protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $1.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Miami, FL 33166: Reliably commute or planning to relocate before starting work (Required)

Experience:

• MS Exchange and Office 365: 7 years (Preferred)
• F5, Manage Engine software: 5 years (Preferred)
• Technical support staff, administrators, service providers: 7 years (Required)

Work Location: One location

musicforspaceships.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, musicforspaceships.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, musicforspaceships.com is the ideal place to find your next job.