Job description

At CCHS, our goal is to grant equal access to healthcare no matter the economic, social or employment status of our patients. We aim to provide superior patient care! If you have a passion for helping people, for mission work and would like to combine that passion with your skills, this may be the position for you.

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8 WEEK or Longer CONTRACT - $17/HR*
POSITION SUMMARY
You will work as a Referral Coordinator and assist the care team by coordinating care for scheduled patients and proactively organizing care for patients not on the schedule, thus offering complete preventive care for all patients, especially those with serious, complex, or chronic health conditions or psychosocial issues.
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KEY RESPONSIBILITIES*
External service coordination and documentation
Identify appropriate resources to meet patients’ needs in a timely and cost effective manner
Schedule or facilitate patient referrals for external diagnostic testing or services
Obtain insurance authorization for appointments or procedures when necessary, and act as a liaison between patients and insurance company as needed
Provide information to patients about external providers as needed to coordinate effective provision of services to the patient
Effectively communicate with patients, hospitals, insurance companies, and other providers to properly coordinate care and ensure the completion of necessary services
Complete follow up activities for incomplete referrals and respond appropriately (i.e. make another appointment, contact patient, contact referral site for report, etc.)
Maintain accurate and timely data for properly tracking, reporting and conducting follow-up on all of the above activities

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POSITION REQUIREMENTS*
Experience: Clinical experience preferred. Referral experience is required.
Skills/abilities:

• Interpersonal communication and mediation skills to successfully collaborate with a diverse staff in a variety of capacities.
• Organizational skills for ensuring the completion of a large volume of work in a systematic manner.
• Initiative and creativity for problem solving and pro-active improvement of the clinic operations.
• Capable of exemplifying the values of Christ Community Health Services in all circumstances.
• Bilingual candidates could be preferred in some locations.

Job Type: Temporary

Pay: $17.00 per hour

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