Job description

We are in search of someone that will have the opportunity to connect with, and positively impact the lives of our residents! You will be responsible for welcoming residents, guests, and staff into the community, answering phones and directing calls, as well as assisting with a variety of clerical duties.

• Responsible for greeting visitors, family members, residents and guests, and all others entering the community
• Manage the external and internal calls, taking and communicating messages, as well as forwarding calls to the appropriate person/department
• Assists the Executive Director with clerical/administrative duties, as well as assists the Sales & Marketing team with taking sales inquiries, as needed
• Monitors emergency response system and fire alarm panel during scheduled shift
• Must remain flexible and have the ability to work weekends, when necessary

Qualifications –

• A high school diploma or GED is required
• Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills
• Must have good judgment, problem solving and decision-making skills
• Must have the ability to remain calm in stressful situations, to be flexible, to work well with many interruptions and have multi-tasking skills
• Must be able to meet all physical demands of the job which includes, but is not limited to: seeing, speaking, touching, walking, standing, bending, reaching overhead, crouching/kneeling, as well as the ability to regularly lift/move up to 50lbs independently and up to 100lbs with assistance
• Basic knowledge in computer applications such as: Microsoft Office (Word, Excel, Outlook, etc.)

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Weekend availability

Ability to commute/relocate:

• Glen Carbon, IL 62034: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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