Client Care - Luxury Marketing Coordinator

Full Time
Fort Lauderdale, FL
Posted
Job description

We’re looking for a driven and dedicated real estate project manager to join our growing team.

Someone with experience in client services at a Ritz Carlton, Four Seasons or high-end concierge luxury service industry background would be a good candidate.

We work in the Luxury Space (and only in this demographic) so this requires extreme attention to detail and careful consideration of communication. A portion of this position is to handle communication with our prospective customers, past clients, and current clients (via phone, email, text, and communicate 'life

We work with oceanfront and waterfront properties East of the Intracoastal in the Greater Fort Lauderdale Area from Boca Raton to Golden Beach in the following areas:

  • Sales
  • Investments (1031s, reverse exchanges, 2nd, 3rd, 4th homes etc)
  • Residential Property Management
  • Vacation, Seasonal, & Longer-Term Rentals
  • Design & Execution of Refresh/Updates for Homes
  • Complete Furnishings of Homes

For high net worth, UHNWIs, and Family Offices working with their existing board of advisors to make all of their residential real estate transactions and holdings easy because of our vast network of domestic and international partners.

This unique individual should be very familiar with Contact Management Systems and DRIP campaigns, be comfortable speaking on the phone and in person, have an eye for LUXURY. Additional helpful skills: photo editing, minor video editing, social media, and Canva.

If you do not enjoy people AND learning new things or a constantly changing schedule - THIS JOB IS NOT for you. Florida Luxury Homes Group partners with Keller Williams which is the #1 Real Estate Company in the Company with incomparable training which is available to you as a benefit.

A significant portion of our business is Property Management combined with Vacation and Short-Term Rentals which requires interaction with both the owners and guests. We have a Ritz Carlton mentality when it comes to serving both our owner and guests which means we will do our best to find a way to make it happen (assuming it's within reason).

We work closely with other Luxury Agents throughout the country and know that we have a curated collection of the finest homes.

This position allows the successful candidate to have a reduced-hour work week (35 hours) and 3 weeks (15 days) of paid vacation. The successful candidate may not be out of the office when the owner is traveling for business or vacation.

YES, we will have deadlines - so there may be a week where you work more than 35 hours but the following week, you will be able to have extra time off. Our ideal candidate has superb organizational skills, a knack for customer service, and a strong understanding of marketing and luxury customer service. Real Estate Experience is helpful but not required.

In full transparency, the interview process is long - about 4 weeks. And you will be requested to complete several questionnaires - some of which you may find repetitive, but to our skilled eye allow us to find the EXCEPTIONAL CANDIDATE WHO WILL EXCEL!

If this position interests you, apply today!!

And Thank you for your time.

Compensation:

$30,000 - $36,000 plus bonus

Responsibilities:
  • Supervise production of all online marketing materials as well as brochures and flyers for events to professionally represent the real estate team
  • Keep track of all transaction documents in the client database and complete the necessary paperwork
  • Track important dates and time limits for transactions and notify relevant stakeholders as needed
  • Arrange for open houses and other community events to locally spread brand awareness
  • Achieve company objectives and regularly compile a progress report to present to the team
Qualifications:
  • Great written and verbal skills
  • Has knowledge of Microsoft Office and customer relationship management software

  • If you have a Real Estate License, Great; if not, one of the benefits after 120 - 150 day probation period, CEO will send you to Gold Coast Real Estate School in order to get you licensed.
  • Great attitude
  • Luxury Customer Service Experience
  • Occasional weekend hours required

About Company


Everything Relating to Luxury Real Estate Sales, Investments, Rentals for oceanfront & waterfront homes East of the Intracoastal. We are proud to partner with Keller Williams Realty Professionals - East Fort Lauderdale.

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