Job Title: Dental Practice and Medical Records Assistant Department: Health Information Supervisor: Health Information Specialist FLSA: Non-Exempt Compensation: $18-$21/hr + Benefits Telework: Some Telework Available Date Revised: August 26, 2022
MISSION

The Mission of Native American LifeLines is to promote health and social resiliency within Urban American Indian communities. Native American LifeLines applies principles of trauma informed care to provide culturally centered behavioral health, dental, outreach and referral services.

AGENCY OVERVIEW

Native American Lifelines Inc. (NAL) is a small nonprofit community-based agency in Baltimore, MD, with an additional service location in Boston, MA. NAL serves American Indians/Alaskan Natives, primarily providing health education, health promotion, case management, substance abuse counseling, dental services, transportation, and support groups.

NAL has an annual operating budget of approximately $2.4million, a staff of 10-15 full time employees, various contractors and a growing behavioral health internship/externship program. Our program is part of a network of 42 Urban Indian Health Organizations nationally and a member of the National Council of Urban Indian Health. NAL’s substance use & mental health outpatient treatment program is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).
POSITION SUMMARY

The Dental Practice and Health Information Support Worker will be responsible for the administrative activities of the dental program (held one day per week) as well as the data gathering and quality assurance needs agency-wide, including our mental health, substance abuse, case management, and health promotion and disease prevention activities.
EDUCATION AND/OR EXPERIENCE

• High School diploma required, Bachelors degree preferred
• Some experience working in a dental practice preferred
• Successful candidate will have experience working in a related field and must be familiar with administrative duties including knowledge of Microsoft Office Suite
• Knowledge of or sensitivity to Native cultures and traditions highly desired.

ESSENTIAL DUTIES

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Oversee Administrative Aspects of Native American LifeLines’ Dental Program (30%)

• Scheduling and Communications – scheduling, providing reminder calls, and providing transportation referrals to clients
• Care Coordination – maintain contact with labs to coordinate care and payment, act as liaison between dental provider and NAL leadership
• Other Administrative Needs – Invoicing, supply inventory and purchasing, possible billing duties in the future

Provide Data Entry and Health Information Support (70%)

• Rebuild clinical charts and migrate paper files to digital
• Submit medical records requests to and process medical records requests from providers and clients
• Assisting leadership with reporting needs

TELEWORK/REMOTE WORK

This position is eligible for limited telework after 90 days, or situationally as determined by leadership. Some travel between NAL service locations in Baltimore and Boston is required. All work-related travel will be paid for by NAL.

HOURS

Business hours are Monday - Friday 9am – 5pm. Leadership and salaried professionals should expect to work between 40-45 hours weekly. Some evenings and weekends are required.

BENEFITS

In addition to salary, you receive the following benefits:

• Medical, dental, and vision coverage
• EAP (Employee Assistance Program), STD/LTD, AD&D, Life coverage
• 3% match SIMPLE IRA (after 1 year)
• Assistance with applicable licensure fees as the budget allows
• Assistance with continuing education credits as the budget allows

PTO/HOLIDAYS

Staff health and wellbeing is central to our ability to aid the community in achieving their own wellness goals. In addition to regular staff care activities, NAL offers a generous combination of sick and personal hours, accrued vacation, and an average of 15 paid holidays annually.

INDIAN HIRING PREFERENCE (USC 48 CFR 1452.226-70)

This position is funded by the US Department of Health and Human Services' Indian Health Service division and as such is an Indian Hiring Preference position per US Code 48 CFR 1452.226-70. All Native and non-Native applicants are encouraged to apply.

Flexible work from home options available.