Job description
Eligible for a 70.1 transfer OR reachable on the Employee Insurance Examiner 1 eligible list
OR 55 b/c eligible – must meet the following
Either 1. three years of business or human resources office experience in one or more of the following: accounts payable, accounts receivable, processing claims and/or bookkeeping; processing personnel, benefits and/or time and attendance transactions.
Or 2. thirty college semester credit hours AND two years of business or human resources office experience in one or more of the following: accounts payable, accounts receivable, processing claims and/or bookkeeping; processing personnel, benefits and/or time and attendance transactions.
Or 3. sixty college semester credit hours AND one year of business or human resources office experience in one or more of the following: accounts payable, accounts receivable, processing claims and/or bookkeeping; processing personnel, benefits and/or time and attendance transactions.
- Processing transactions in the New York Benefits Eligibility and Accounting System (NYBEAS); assisting Health Benefits Administrators (HBAs) with completing enrollment transactions and making corrections to enrollment data.
- Reviewing and sorting correspondence received from enrollees and agency HBAs and processing correspondence as per the rules and regulations of the New York State Health Insurance Program (NYSHIP).
- Handling calls from HBAs, enrollees, or other applicable parties in State agencies or NYSHIP participating employers by providing general and specific NYSHIP program, enrollment and eligibility information.
- Explaining and interpreting applicable rules, regulations, policies and/or procedures to HBAs, enrollees, or other applicable parties in State agencies or NYSHIP participating public employers via telephone or through written correspondence.
- Reconciling accounts which includes, but is not limited to, processing transactions, sending bills, and resolving discrepancies between the payroll and enrollment systems.
NOTE ON TELECOMMUTING: DCS employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with DCS Telecommuting Program Guidelines.
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