Job description

Full-Time 40 hr/wk:
$18-20/hr + 9-24k Bonus = $46k-66k annual compensation estimate. Unlimited bonus potential.

Full Time Benefits included:

• Generous Paid time off accrual that grows with your tenure (80 hrs 1st year - 180 hours 6th year) Major holidays paid/off
• Health insurance (75% employee Premium covered)
• Low or no cost employee aesthetic services
• Unlimited/uncapped bonus potential in a supportive and collaborative aesthetic sales environment Potential to grow & make a long term career home - multiple employees with 7-10yr+ tenure

Schedule & Location (when & where):

• We are seeking one Full-time, 5 days per week, position that is based out of our Garden City or Queens location, with the availability & willingness to visit our sister locations as needed (Garden City, Queens, Hauppauge). Clinic hours are approx 830-6 on weekdays and 830-4 on Saturdays. Saturday availability is required. No nights, or major holidays. Full schedule availability without restrictions is required.

Who we are & what you would be doing each day:

• Ideal Image is North America’s #1 Aesthetics Brand. We’ve performed over 20+ million treatments across the largest point of care network in North America.
• Our goal is to help our clients achieve life changing results, whether it’s getting rid of unwanted hair, to prevent or address the signs of aging with healthier, more youthful skin, or to improve your body shape. Being a part of the team gives you the opportunity to watch our clients change their lives for the better. All services are safe, effective, FDA cleared procedures that are tested in our research and development center.
• From within the local Garden City or Queens aesthetic clinic, a Client Services & Customer Support specialist will spend much of their day interacting with our clients, either in person at our reception area, or by answering phone calls and emails.

Key daily expectations are:

• Answer emails & phone calls from prospective clients interested in our services, answering questions and booking assessment consultations for these new clients. Bonuses are offered on sales generated from these bookings.
• Consistent, organized follow up and follow through is required. It is your goal to renew interest, build relationships and sell the value of our cosmetic procedures. Reaching back out via phone, email or text, to previously interested potential guests through self-created innovative, impactful, and customized marketing campaigns is an important expectation.
• Answer existing guest phone calls. Schedule appointments, answer questions, take payments, assist with adding additional areas or services to their treatment plan, and facilitating resolutions for any concerns.
• Assist with the check-in/out process, greet guests and coordinate guest schedule.
• Initiate and/or assist with any task, office duty, or project necessary to maintain a highly functioning, fast paced aesthetic medical office (ex. apt confirmation calls, pulling/organizing charts, assist with patient flow).
• Interact with potential and existing guests in a manner that optimizes our vision of excellent customer service while solving customer service concerns and facilitating sales.
• Learn in-person consultative sales process to assist as needed. Assist with various sales and marketing activities, cross train with other team members to become proficient at all levels of sales and service process.
• This role will require a highly motivated sales person with strong communication skills and the ability to build value, develop trust, and overcome objectives with creative, smart solutions in any sales situation, whether it is over the phone, in person, or via email.

Job type: Full Time

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• Are you able to work until 8pm and 3 Saturdays per month?
• Are you able to travel to our sister locations as needed in Queens or Hauppauge?

Education:

• High school or equivalent (Preferred)

Experience:

• Sales: 1 year (Preferred)

Work Location: One location

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