Job description
Duties/Responsibilities:
- This is a front office position
- Checking in patients and scheduling them as they leave
- Take new patient calls, assuring all information is entered into PSW
- Scan and enter letters, xrays and communications into patient charts
- Unpack invisalign trays
- Troubleshoot all IT issues
- Commnuicate with IT Support with Invisalign, and IT reps for all technical apparatuses
- Call and schedule patients on recall lists
- Verify appointment codes for upcoming patients
- Good phone etiquette
- Polite and cheerful voice on phone and in person with patients, vendors, etc.
Requirements:
- At least 1 year of experience in a dental front office setting
- Customer Service experience
- Passion for delivering the best experience
- Ability to collaborate and be team-oriented
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work setting:
- In-person
Work Location: One location
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