Job description
Summary:
Education and/or Experience:
A Receptionist operates the firm’s telephone equipment to relay incoming, outgoing, and interoffice calls, and manages the reception desk by performing the following Duties and Responsibilities.
Duties and Responsibilities:
- Answers incoming calls, routes calls to the appropriate personnel and takes accurate messages.
- Receives client and vendor visitors to the firm, obtains their names and the nature of their business, and directs them to the appropriate individuals within the firm or to the conference center.
- Receives visiting Sidley personnel and assists them with any questions or other needs.
- Validates parking tickets.
- Schedules and confirms conference room requests.
- Reserves Visiting Attorney offices.
- Handles room and food requests for conference rooms. Assists with after-hours meal requests.
- Logs in incoming and outgoing envelopes and packages as received and notifies recipients immediately.
- Provides basic Firm information to callers and visitors.
- Informs building office of maintenance issues (lights, etc.)
- Maintains standard desk operating procedures and the professional appearance of the reception area.
- Maintains a safe and unobstructed work area, including a neat and well-organized desk.
- Demonstrates safe work practices.
- Assists other personnel as requested by the Office Manager and performs other work-related duties as assigned or as judgment or necessity dictates.
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email staffrecruiting@sidley.com (current employees should contact Human Resources).
Education and/or Experience:
Required:
- High school diploma or general education degree (GED)
Preferred:
- Previous experience in a law firm or professional services environment.
Other Skills and Abilities:
- The following will also be required of the successful candidate:
- Strong organizational skills
- Strong attention to detail
- Good judgment
- Strong interpersonal communication skills
- Strong analytical and problem-solving skills
- Able to work harmoniously and effectively with others
- Able to preserve confidentiality and exercise discretion
- Able to work under pressure
- Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity/Affirmative Action Employer.
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