Warehouse/Content Manager

Full Time
Medina, OH 44256
$50,000 - $60,000 a year
Posted
Job description
SERVPRO® Team Fosdick is the premier fire and water cleanup and restoration company in Northeast Ohio. We have expanded our operations to include 12 franchises in the Cleveland, Akron, Mansfield and Toledo areas. Due to our accelerated growth, we are seeking a strategic, motivated, and responsible Warehouse/Contents Manager. The Warehouse/Contents Manager oversees all aspects of assigned restoration projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence.

Primary Responsibilities:
1. Manage the customer experience and overall customer satisfaction.
2. Manage the client experience and overall client satisfaction.
3. Provide priority response to potential customers.
4. Develop scope of work for projects and review estimates.
5. Negotiate customer and/or client approval of project scope and estimate.
6. Coordinate and oversee the production of pack ins/pack outs, warehouse storage, and contents cleaning with crews and
subcontractors.
7. Document and/or review job file to support the services provided.
8. Maintain communication with internal and external stakeholders.
9. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
Secondary Responsibilities:
  • Manage the day-to-day activities of production personnel, providing guidance and support
  • Training and development of production personnel.
  • Assisting in the recruitment of production personnel.
  • Continued development of leadership and management skills, as well as restoration expertise.

Necessary Experience and Skill Set:
  • Minimum 3 years of experience in warehouse operations.
  • Minimum 1 year management and/or supervisory experience.
  • Strong interpersonal skills, leadership skills, and management skills.
  • Strong communication skills, oral and written.

Education:
  • High school diploma or equivalent; Associates Degree or Bachelor’s Degree preferred.
  • Current industry certifications strongly preferred.

Benefits:
  • Medical/Dental/Vision Insurance
  • Paid Vacation & Holidays
  • Life Insurance
  • 401(k) with Company match
Servpro Team Fosdick is an equal opportunity employer.

Compensation: $50,000.00 - $60,000.00 per year




Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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