Customer Service Rep II

Full Time
Irving, TX 75061
Posted
Job description

Position Summary


Pay range: $16.88- $20.14 based upon experience


This position serves as point of reference for those working under executives. It is responsible for maintaining office equipment and supplies, as well as organizing and arranging duties for general business meetings.


Essential Functions


  • Maintain office equipment (copier, scanner, fax machine)
  • Organize functions and general meeting support
  • Arrange follow up calls, secure food and supplies, make copies and send faxes as needed
  • Manage supplies and storage space
  • Ensure new employees are situated with IT and other necessary programs
  • Take orders and cancel accounts
  • Serve as primary point of administrative contact and liaison with customers and terminals


Qualifications


  • High school diploma or equivalent; degree preferred
  • Minimum 2 years administrative experience
  • Excellent communication and conflict resolution skills
  • Basic knowledge of Microsoft Word, Excel, and Outlook


Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

  • Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
  • Provide constructive guidance to other employees and representatives of third parties.
  • Contribute to providing the highest quality of products and services to customers.


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